Terms and Conditions
Provider: Rada'sCheese (trading as Rada’s Cheese) (the “Provider”). Courses are delivered exclusively via private Telegram channels. Payments are processed by Paddle.com as merchant of record where Paddle is used.
1. Definitions
Courses
Digital educational programs offered on the Website and delivered exclusively via private Telegram channels.
Digital Content
Educational materials provided electronically within Telegram channels as part of a Course, including videos, audio files, text, documents, images, and links.
Customer / Consumer
A person or entity that purchases access to a Course. If you purchase outside a trade, business, or profession, you are a Consumer.
Telegram Access
The one-time access link sent to the Customer that grants entry to the private Telegram channel(s) used for delivery of the Course and Digital Content.
2. Ordering & Payment
- Orders are placed through the Website using a third-party payment processor (for example, Paddle).
- Prices shown include VAT where applicable. The final amount (including any VAT adjustments) is shown at checkout.
- Payment is due at the time of purchase.
3. Delivery
- After successful payment, the Customer receives a one-time Telegram access link for the purchased Course.
- Delivery is deemed complete when the access link is sent to the Customer (for example by email or message).
4. Access Duration
Access: Begins on the date the one-time Telegram access link is sent and expires on the last date of the purchased access duration option. Expiry is managed manually by the Provider. The Provider reserves the right to modify, suspend, or terminate access where necessary for operational, security, or legal reasons.
5. Consumer Right to Cancel
If you are a Consumer and unless the exception below applies, you have the right to cancel this Agreement and return the Product within 14 days without giving any reason. The cancellation period expires after 14 days from the day after completion of the transaction. To meet the cancellation deadline, it is sufficient that you send your cancellation request before the 14-day period expires.
To cancel your order, you must inform Paddle of your decision through Paddle’s support/contact channels.
6. Effect of Cancellation
If you cancel as permitted above, Paddle will reimburse all payments received from you. The reimbursement will be made without undue delay and not later than 14 days after the day Paddle is informed of your decision to cancel. Reimbursement will be made using the same means of payment as you used for the initial transaction, and you will not incur fees as a result of the reimbursement.
7. Exception to the Right to Cancel (Digital Content)
Your right to cancel does not apply to the supply of Digital Content that you have started to download, stream, or otherwise acquire, and to Products which you have had the benefit of.
8. Refund Policy
Refunds are provided at the sole discretion of Paddle and on a case-by-case basis and may be refused. Paddle will refuse a refund request if it finds evidence of fraud, refund abuse, or other manipulative behaviour that entitles Paddle to counterclaim the refund. This does not affect your rights as a Consumer in relation to Products which are not as described, faulty, or not fit for purpose.
9. Governing Law
These Terms are governed by the laws applicable to Consumers in your country of residence where mandatory consumer protection rules apply. Otherwise, the laws of Spain apply.